Returns & Exchanges

At Motif UK, we want you to be completely satisfied with your fashion purchase, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

• 3.
  Generate Shipping Label

  Download and print your pre-paid Royal Mail return label from the portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Refund

  Take your parcel to any local Post Office; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.